Privacy Policy

Last updated: 8 December 2025

Jordan Shaw ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and postal address when you enquire about properties or our services.
Property Search Data: Your property preferences, search criteria, and saved properties.
Technical Data: IP address, browser type, and device information collected automatically when you visit our website.
Communication Records: Records of correspondence with us via email, phone, or our website forms.

2. How We Use Your Information

We use your personal information to:

Respond to your property enquiries and provide requested information
Match you with suitable properties based on your requirements
Send property alerts if you have opted in to receive them
Comply with legal obligations and industry regulations
Improve our website and services

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: To fulfil our obligations when you engage our services
Legitimate Interest: To respond to enquiries and provide relevant property information
Consent: For marketing communications, which you can withdraw at any time
Legal Obligation: To comply with anti-money laundering and other regulatory requirements

4. Data Sharing

We may share your information with:

Property portals (Rightmove, Zoopla, OnTheMarket) when marketing properties
Solicitors and conveyancers during property transactions
Credit reference and identity verification services
Our technology service providers who help us operate our business

We will never sell your personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Property enquiry data is typically retained for 6 years after your last interaction with us.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Object to processing of your data
Request data portability
Withdraw consent where processing is based on consent

7. Contact Us

For any privacy-related enquiries or to exercise your rights, please contact us:

Jordan Shaw
907, Socio Tower 2, Dubai, 000000
Email: [email protected]
Phone: 01932 366166

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.